Policies & Support
Zoom Classes
After signing up for class, you’ll receive the zoom link 1 hour before class (on day of class) via email
If you don’t get the email, please check to make sure you’ve completed the sign-up process and check your spam/junk mail
Make sure you choose the [AT HOME] choice of class if you need a Link
It is okay to ‘arrive’ late to Zoom classes
Please mute your mic on arrival
Props & Mats
You can use our mats and props for no charge during class
We also have mats, props, and other items available for purchase
Pass Expiration Policy
We offer a generous amount of time for passes to be used
Students may roll over remainder of unused classes to a new pass
In the case of sickness or emergency please email us. We’ll respond on a case-by-case basis
Refund Policy
Please cancel an In-Person reservation at least 2 hours before class to avoid being charged for the class
Any payment you made will go towards your next class if you cancel earlier than 2 hours before class begins
[AT HOME] classes can be canceled any time before class starts without charge
Workshops are not refundable
Refunds only given in the case of emergency
Private Session Rescheduling & Cancelation Policy
We only give refunds for cancelling appointments in the case of a medical emergency.
If you cancel, you’ll forfeit your payment.
If you reschedule, we can offer you 50% discount to reschedule the same booking.
Massage & Reiki Rescheduling & Cancelation Policy
You can reschedule appointments up to 48 hours in advance.
If you cancel an appointment on the same day, you’ll forfeit your payment.
We only give refunds for cancelling appointments in the case of a medical emergency.
I Can’t Get In!
Use the code *0816 to enter the second floor of the building.
Remember to enter the star (*) before the 0816